Shipping policy
Shipping Policy
Thank you for shopping with LumiRoll™. We are committed to delivering your order as quickly and safely as possible.
Processing Times
Orders are typically processed within 1–3 business days after payment is confirmed.
Please note that processing times may be longer during holidays, promotions, or periods of high demand.
Shipping Times
Estimated shipping times:
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United States: 7–15 business days
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International: 10–20 business days
Shipping times may vary depending on location, customs processing, and carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking updates to appear after shipment confirmation.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
LumiRoll™ is not responsible for orders shipped to incorrectly entered addresses.
Delayed or Lost Packages
While we work with trusted shipping partners, delays may occasionally occur due to:
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Weather
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Customs
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Carrier issues
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High shipping volume
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Customs & Import Fees
International customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.
Contact Us
For shipping-related questions, please contact:
massymia1@gmail.com